Shipping Policy

Carpet Express Shipping

Shipping Savings Direct to You

Buy from us with confidence knowing that your entire order will be handled right.

The Carpet Express showroom and distribution center is in Dalton, GA. Our location enables us to offer prompt delivery and dependable service throughout the United States of America.

Carpet Express

Shipping Policy

The shipping department at Carpet Express takes great pride in packing and shipping orders correctly. As a floor covering dealer who regularly ships to individuals and dealers across the United States, we know the importance of proper packing and using the most dependable truck lines.

Your Carpet Express sales representative will give you all the shipping details, including cost, approximate delivery time, and phone numbers for your local shipping terminal. Remember, you are responsible for unloading home deliveries. Many individuals have their installer pick up their order from the local terminal. This also saves a home delivery charge.

When shipping outside of Georgia, you will not be charged a sales tax. This will greatly offset shipping charges.


When you or your installer picks your order up from the shipping terminal, or if you receive a home delivery, visually inspect the packages, rolls, etc. for damage. If damage is seen on your package, write on the shipping bill of lading a detailed description of the damage found (i.e. damage found at the end of roll) , and immediately call your Carpet Express sales representative. If damage is not discovered until the goods are opened at home, immediately call the truck line and Carpet Express to report the concealed damage. Also be sure the number of packages and rolls exactly match the bill of lading. If you have any questions, please call Carpet Express, because once you have signed the bill of lading, you are saying that all goods were received, and the packages and rolls were in good shape.

Approximate Terminal Delivery Schedule (Carpet)

Delivery Time 2-4 days 4-6 days 5-7 days 5-8 days
Rate (per yard) $.40 - $1.00 $.70 - $1.50 $1.00 - $2.00 $1.25 - $2.25
Shipping Map
Home deliveries generally run $50-90 more than terminal rates. Please remember, you are responsible for unloading home deliveries.
In most cases, a minimum shipping charge of $85-150 applies. All times and rates are approximate. Please call your Carpet Express representative for exact rates.