The following information applies only to first quality StrataMax loose lay vinyl flooring. If you have any questions regarding this information, please contact your Carpet Express sales representative. To find out if your flooring qualifies for this information, you will need to ask your sales rep.

Armstrong StrataMax Warranty

Warranty

Warranty Requirements

Proper installation plays a key role in the performance of Armstrong floors. Installation defects are not covered by our warranty and are the responsibility of your installer. Armstrong floors should be installed according to the Armstrong Guaranteed Installation System. This means that Armstrong installation products specifically designed for Armstrong floors should be used when installing Armstrong floors.

If the Armstrong Guaranteed Installation System is followed, we guarantee that, for the specified warranty period, from the date of purchase:

• The floor edges won't curl
• The floor seams won't open
• The floor will stay bonded
• The floor will not buckle or tunnel under normal temperature and climatic conditions*
• Armstrong adhesives, underlayments, and seam treatments won't stain the floor
• The floor will not crack over underlayment joints

* Normal conditions are defined as 55°F to 100°F and humidity of 20% RH to 80% RH.

What Will Armstrong Do If Any of the Above Happen?

If any of the above should occur within the specified warranty period, Armstrong will either repair the defective area or replace the floor with comparable Armstrong flooring of similar color, pattern, and quality at our option. And, if your floor was professionally installed, Armstrong will also pay reasonable labor costs for the direct repairs or replacement.

Please note that Armstrong will replace of repair a floor discolored from mold, mildew, or alkali one time. If the replacement or repair fails in the same manner a second time, the flooring conditions may not be acceptable for the installation of vinyl sheet flooring.

Armstrong 12-Year Limited Residential Warranty

Better - 12 Year Residential Warranty

Waht is covered and for how long?

The Armstrong 12-year limited warranty means that for 12 years from the date of purchase, your floor:

• Will not rip, tear or gouge from normal household use
• Will not permanently indent from normal household use*
• Will not wear through†
• Will not permanently stain from common household stains
• Will not permanently stain from traffic stains including asphalt driveway sealer
• Will not permanently stain from rubber-backed mats
• Will not permanently scuff from shoe soles
• Will not fade or discolor from heat or sunlight
• Will not discolor from moisture or underlayment panels
• Will not contain manufacturing defects

*We recommend using floor protectors. As a general rule of thumb, the heavier the item, the wider the floor protectors should be.

†Wear-through is defined as loss of the floor design due to normal household use.

What will Armstrong do if you are dissatisfied?

We will provide replacement Armstrong StrataMax of comparable quality, color and pattern. We exclude any liability for installation costs or other damages.

What is NOT covered by this warranty?

• Damage caused by fire, flooding or intentional abuse.
• Damage caused by vacuum cleaner beater bar, caster wheels and cutting from sharp objects.
• When vacuuming, we recommend using the want attachment on your vacuum.
• Because rolling casters can damage the floor, we do not recommend them.
• Loss of gloss/scratching.
• If some dulling occurs over time, depending on the amount of traffic, care and maintenance the floor receives, restore the floor's shine using Armstrong Satinkeeper Low Gloss Floor Finish.
• Minor color, shade or texture variations between samples or printed color photography and the actual material.
• Only floors graded "regular" are covered by this warranty.
• This warranty applies only to floors installed in owner-occupied or tenant-occupied residences. Commercial installations of residential products are not covered. Construction or installation related damage is not covered.
• Floors discolored from moisture or underlayment panels after having been repaired or replaced by Armstrong one time, or caused by excessive moisture from sources such as flooding and water leakage, are not covered by this warranty.
• Installation defects are not covered by this warranty.
• Damage cause by abuse such as moving appliances across the floor without adequate protection.
• When moving appliances or heavy furniture, lay a plywood panel on your floor and "walk" the item across it. This protects your floor from scuffing and tears.

What should you do if you are dissatisfied?

We want you to be happy with you Armstrong floor. If you're not, call your retail store. They can answer your questions, and, if necessary, start to process a claim. If you have further questions, please call us at 1 800 233 3823. PLEASE KEEP YOUR RECEIPT OR OBTAIN IT FROM THE ORIGINAL PURCHASER. Armstrong needs the receipt in order to verify date and proof of purchase to resolve any problems that may occur.

What is excluded from this warranty?

Armstrong excludes and will not pay incidental or consequential damages under this warranty. By this we mean any loss, expense, or damage other than to the flooring itself that may result from a defect in the flooring. No implied warranties extend beyond the terms of this written warranty.

Please Note: Some jurisdictions do not allow exclusion or limitations of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction.

This warranty applies to floors purchased after August 21, 2006.

StrataMax Care and Maintenance
StrataMax Installation
StrataMax Warranty

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