Welcome to Carpet Express
Carpet Express is your source for discount prices on America's most trusted brands of residential and commercial flooring. At Carpet Express, great prices are only the beggining. Builders and individuals buy from us with confidence knowing their entire order will be handled right. The Carpet Express showroom and distribution center is located in Dalton, GA, "The Carpet Capital of the World," Our location enables us to offer timely delivery and dependable service throughout the United States.
We value our customers. Carpet Express is committed to providing prompt and helpful service. As such, when customers call 800-922-5582 they will speak directly to a customer service reprentative. Customer Service hours are M-F 8-5:30 / Sat 8-4 est.
Our goal is to provide a valuable service in the floor covering industry to our customers in a professional manner while offering quality discount products. We strive to maintain a positive working environment that reflects honesty, integrity, and fairness when dealing with our employees, our customers, our suppliers, and our competitors. We actively continue to educate ourselves on current developments within the floor covering industry so we may better serve our customers. We constantly hold ourselves to the ideal of excellence in all that we do and reflect that high standard in all that we encounter.
Carpet Express was founded in January 1991, when local businessman Murray Bandy purchased a mom-and-pop outlet store named Worth Carpet. During the early years, approximately 90% of our business was carpet and carpet accessories. The main objective of the store was to offer wholesale carpet prices to individuals across the country. Over the years, Carpet Express has grown to become a full service wholesale flooring center specializing in hardwood flooring,laminate flooring, discount carpet , area rugs, discount vinyl flooring , and other resilient flooring, such as ceramic tile and porcelain.
In 1995, Mike Jones joined Carpet Express as General Manager. Mike has a long history with all aspects of the floor covering industry, with a strong emphasis in hardwood flooring and vinyl. Over the past 18 years, Mike has helped establish Carpet Express as one of the Top 100 Floor Covering Stores in the country.
Carpet Express has experienced steady growth over the last 23 years. In 1998, we added a distribution center located at Connector 3 in Dalton. In 1999, we added a new showroom and offices to our original location, on Market Street. In 2003, we opened a new showroom and warehouse near our distribution center. In 2010, Carpet Express opened an additional showroom and warehouse at Connector 3. In 2014 we added an additional warehouse on connector 3 to serve you better with a bigger inventory than ever before.
Although we have grown tremendously, our sales team has remained true to this simple sales philosophy:
- Know your products
- Treat customers with respect and honesty.
Let us help
- Choose the floor that meets your budget and performs to your expectations.
- Promptly mail your FREE SAMPLES or quote prices on products you have seen locally.
- Gladly figure your yardage or check your installer's estimate.
- Help you find an independent installer.
- Arrange shipping to a local terminal or ship direct to your home.
We go the extra mile to ensure your entire order is handled right.
Our sales team is anchored by Jim Young, Jr. and Bret Jones. Additionally, we have Suzanne Roberts, Peggy Porter, Greg Smith, Don Ellis, Benji Rogers, Clay Holsomback, Dennis Duckworth, Jimmy Howell, and Gabriel Arellano. Our In-House Sales Force has about 300 years of combined floor covering experience and is expertly trained to assist our customers. We'll help you select the product that will perform to your expectations, and meet your budget. We know the correct underlayments, adhesives, and other accessories needed to complete your floor covering purchase.